Clarification Text on the Protection and Processing of Personal Data
Last Updated Date: 30.06.2026
As FORTIWELD MAKİNA ENDÜSTRİYEL ÜRÜNLER SANAYİ TİCARET LİMİTED ŞİRKETİ, we attach importance to the security of your personal data. This clarification text, within the scope of the Personal Data Protection Law No. 6698 (“KVKK”) and the relevant legislation, www.fortiweld.com has been prepared to inform you about the purposes for which the personal data you submit to us through the website or through our other communication channels are processed, with whom they may be shared, by which methods they are collected, and your rights under the KVKK.
1. Data Controller
Within the scope of the KVKK, your personal data are processed by the company whose information is provided below, acting as the data controller:
Data Controller: FORTIWELD MACHINE INDUSTRIAL PRODUCTS INDUSTRY TRADE LIMITED COMPANY
Address: Zafer Mah. Haramidere Yolu Cad. No:28 Sembol İstanbul C 7-8-9 PK 34513 Esenyurt / İstanbul
Phone: +90 542 467 94 24
Email: export@fortiweld.com
Website: www.fortiweld.com
2. Processed Personal Data
When you contact us through our website, contact forms, e-mail, telephone, WhatsApp, social media, face-to-face meetings, and similar channels, the following personal data may be processed:
Identity information: First name, last name
Contact information: Phone number, e-mail address, address information
Customer transaction information: Subject of request, quotation request, dealership application, technical service request, spare parts request, product or category information, message content, meeting and request records
Company information: Name of the company you work for or represent, position/title information
Transaction security information: IP address, website usage records, log records, cookie records
Marketing and communication information: Communication preferences, product/service areas of interest, campaign and information permissions
Human resources information: If you submit them to us within the scope of a career or internship application, résumé, education, experience, portfolio, and other information included in the application content
We kindly ask you not to share your special categories of personal data with us. If special categories of personal data such as health information, religion, sect, political opinion, association/foundation/union membership, or criminal conviction are transmitted through career application or message fields, this information may only be processed for the evaluation of the relevant application or within the scope of obligations arising from legislation.
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
Providing information about our products and services
Evaluating your quotation requests and getting back to you
Carrying out sales, order, delivery, and after-sales support processes
Meeting technical service, maintenance, calibration, spare parts, and malfunction requests
Evaluating dealership, distributorship, and export applications
Carrying out customer relations, request, suggestion, and complaint management processes
Conducting pre-contract negotiations and carrying out contract processes
Performing invoicing, accounting, finance, and current account transactions
Responding to requests from authorized public institutions and organizations
Fulfilling legal obligations and protecting our rights in possible disputes
Ensuring the security of our website and preventing misuse and spam applications
Improving the website experience and analyzing visitor traffic
Evaluating career and internship applications
Sending promotional, informational, campaign, and commercial electronic communications if you have given your explicit consent
4. Legal Grounds for Processing Personal Data
Your personal data is processed based on the following legal grounds specified in Article 5 of the KVKK:
Explicitly provided for by law
Being directly related to the establishment or performance of a contract
Being necessary for the data controller to fulfill its legal obligation
Being necessary for the establishment, exercise, or protection of a right
Being necessary for processing data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
Your explicit consent
Separate explicit consent may also be requested for the sending of commercial electronic communications, certain cookie uses, marketing activities, or specific transactions requiring transfer abroad.
5. Transfer of Personal Data
Your personal data may be shared with the following persons, institutions, and organizations, limited to the purposes stated above:
Company employees and relevant departments
Authorized dealers, service units, suppliers, and business partners
Service providers from whom we receive accounting, finance, legal, consultancy, software, hosting, email, security, and technical infrastructure services
Cargo, logistics, and delivery service providers
Banks, payment institutions, and financial service providers
Legally authorized public institutions and organizations
Courts, enforcement offices, official authorities, and supervisory authorities
As a rule, your personal data is processed and stored domestically. However, if the email, hosting, security, analytics, backup, or software infrastructures we use provide services through servers located abroad, your personal data may be transferred abroad in accordance with the conditions stipulated in the KVKK.
6. Methods of Collecting Personal Data
Your personal data may be collected electronically or physically through the following methods:
www.fortiweld.com contact, quotation, dealership, service, spare parts, and career forms on the website
Email, phone, WhatsApp, and social media messages
Information shared during face-to-face meetings, fairs, meetings, and events
Contract, quotation, order, invoice, and current account processes
Website cookies, log records, and security systems
Authorized public institutions, business partners, dealers, suppliers, and reference sources
7. Retention Period of Personal Data
Your personal data is retained for the period required by the purposes of processing and for the legal retention periods stipulated in the relevant legislation.
If the retention period expires, the purpose of processing ceases to exist, or the relevant person submits a valid request for deletion/destruction, your personal data is deleted, destroyed, or anonymized in accordance with the legislation.
8. Cookies and Website Use
Cookies may be used on our website to improve site performance, ensure security, enhance user experience, and analyze visitor traffic.
Strictly necessary cookies are required for the operation of the website, and some services may not be provided without these cookies. Analytical, performance, marketing, or third-party cookies may be used, where required under the relevant legislation, depending on your preferences or explicit consent.
You can access detailed information about the use of cookies on our Cookie Policy page.
9. Commercial Electronic Messages
Your explicit consent is obtained in order to send you commercial electronic messages regarding our products, services, campaigns, new product announcements, technical information, and industry content.
You may withdraw your consent to receive commercial electronic messages at any time and stop receiving messages by using the opt-out/unsubscribe methods included in the messages sent.
10. Your Rights as a Data Subject
Within the scope of Article 11 of the KVKK, you have the following rights regarding your personal data:
To learn whether your personal data is being processed
To request information if your personal data has been processed
To learn the purpose of processing your personal data and whether it is used in accordance with that purpose
To know the third parties to whom your personal data is transferred domestically or abroad
To request the correction of your personal data if it has been processed incompletely or incorrectly
To request the deletion or destruction of your personal data within the scope of the conditions stipulated in the KVKK
To request that correction, deletion, or destruction procedures be notified to third parties to whom your personal data has been transferred
To object to the emergence of a result against you through the analysis of your processed data exclusively by automated systems
To request compensation for damages in the event that you suffer damage due to the unlawful processing of your personal data
11. Application Method
You may submit your requests within the scope of the KVKK to us through the following methods:
You may send it to our company address by written application.
Through your registered email address export@fortiweld.com you may send it to the address.
You may submit it through the KVKK application form or secure electronic application channels to be additionally announced by the Company.
Your application must clearly include your name, surname, contact information, the subject of your request, and the information/documents supporting your request. Our Company will finalize your application as soon as possible and within 30 days at the latest, depending on the nature of the request.
If the application is made incompletely, incorrectly, or in a manner not suitable for identity verification, you may be asked to provide additional information or documents so that your request can be evaluated.
12. Changes to the Text
Our Company may update this clarification text depending on legislative changes, updates in business processes, or changes in the website infrastructure. Current text www.fortiweld.com becomes effective from the date it is published on the website.